About
Global Industrial Supplies & Services (GISS) is involved in the import and distribution of industrial equipment and machinery in Europe, Africa, and the Indian Ocean territories.
We distribute renowned brands such as Caterpillar, Komatsu, Volvo, Atlas Copco, Epiroc, Ingersoll, Man, Mercedes, Iveco, Renault, Manitou, Hyster, Bobcat, Allen Bradley, GEA, ABB, Gensys, SKF, Drager, Siemens, New Holland, John Deere, Case, and Massey Ferguson.
Services
The purpose of Global Industrial Supplies & Services (GISS) in Europe, Africa and the Indian Ocean territories is:
- Wholesale trade (inter-company trade) of various industrial supplies and equipment;
- The purchase, sale, distribution, import, export of industrial materials and equipment, in particular brands Caterpillar, Komatsu, Volvo, Atlas Copco, Epiroc, Ingersoll, Man, Mercedes, Iveco, Renault, Manitou, Hyster, Bobcat, Allen Bradley, GEA, ABB, Gensys, SKF, Drager, Siemens, New Holland, John Deere, Case, Massey Fergusson, purchased mainly in Europe and resold mainly in Africa and the Indian Ocean territories;
- Commercial representation, trading and distribution of all industrial products, equipment and spare parts associated with the brands mentioned above;
- Carrying out all commission agent, broker or commercial agent operations in the industrial sector;
- The participation of the company, by any means, directly or indirectly, in all operations that may be linked to its purpose through the creation of new companies, contribution, subscription or purchase of securities or corporate rights, merger , alliance or association in participation or economic interest group or rental management;
- And more generally, all industrial, commercial and financial, movable and real estate operations which may be directly or indirectly linked to the corporate object and to all similar or related objects, likely to facilitate its extension or development.
Frequently Asked Questions:
Q: What types of spare parts do you offer?
A: We offer a wide range of spare parts for construction machinery, trucks, forklifts and agricultural machinery, including engines, transmissions, brakes, hydraulic systems, etc.
Q: What construction equipment and trucks do you supply parts for?
A: We supply parts for brands such as Caterpillar, Komatsu, Volvo, Scania, Mercedes-Benz, Atlas Copco, Epiroc, Ingersoll, Man, Mercedes, Iveco, Renault, Manitou, Hyster, Bobcat, Allen Bradley, GEA, ABB , Gensys, SKF, Drager, Siemens, New Holland, John Deere, Case, Massey Fergusson.
Q: How to place an order?
A: You can send us your price request by phone, WhatsApp or email. We will respond to you within the day.
Q: What payment methods do you accept?
A: We accept payments by credit card & bank transfers.
Q: Do you ship internationally?
A: Which regions do you cover? Yes, we ship internationally, mainly covering Africa, Europe and the Indian Ocean.
Q: What are the delivery times?
A: Delivery times vary depending on destination and availability of parts, generally between 5 to 15 business days.
Q: What documents are required for importing spare parts
A: Required documents include commercial invoice, purchase order, and possibly certificates of origin.
Q: Do you help with customs formalities?
A: Yes, we assist our customers with customs formalities and provide the necessary documents.
Q: What is your return policy?
A: Returns are accepted within 30 days for unused parts and in their original packaging.
Q: How do I return a defective or incorrect part?
A: Contact our customer service for instructions on the returns process.
Q: How can I contact customer service?
A: You can contact us by phone, WhatsApp or email.
Q: Do you offer technical support or advice for parts installation?
A: Yes, our partner technical teams are available to provide advice and assistance with parts installation.
Company details
Contact
+32 494 91 83 11
Address
19, Avenue des volontaires
1160 Brussels
Belgium
Opening hours
Monday - Friday: 8 a.m. - 6 p.m.
Saturday - Sunday: 9 a.m. - 2 p.m.
Social networks
